FAQs
🧁 Orders & Products
Q. Are your desserts made fresh?
Yes, all our desserts are freshly prepared to ensure the best taste and quality.
Q. Do you offer both whole cakes and slices?
Yes, most of our products are available as whole cakes and by the slice, so you can choose what suits you best.
Q. Can I customize my order?
For custom requests, please contact us in advance, and we’ll do our best to accommodate your needs.
🚚 Delivery & Shipping
Q. How long does it take to process my order?
Orders are typically processed within 24 business days.
Q. How long does delivery take?
Delivery times may vary based on your location, but we aim to deliver as quickly as possible to maintain freshness.
Currently we only ship to Columbia, SC and the surrounding areas.
Q. Do you offer same-day delivery?
Same-day delivery may be available depending on your location. Please contact us to confirm availability.
🔄 Payments & Policies
Q. What is your refund policy?
Due to the perishable nature of our products, all sales are final. However, if there is an issue with your order, please contact us within 24 hours.
8. What should I do if my order arrives damaged?
Please contact us immediately with photos of the issue, and we will review and resolve it as quickly as possible.
🍯 General Questions
Q. How should I store my desserts?
We recommend keeping your desserts refrigerated and consuming them within the suggested time for the best taste.
Q. How can I contact you?
You can reach out to us anytime through our contact page — we’re always happy to help.